Senior Learning Specialist/Annuities Sales Training Instructional Designer | Pru | Shelton, CT
This position provides training support primarily for the Annuities Sales teams. This is accomplished through partnering with key members of the business unit, analyzing current and ongoing training needs, designing programs to meet those needs and delivering quality training to our training delivery partners in the organization.
- Analyzes and determines training needs to meet the learning objectives of the organization specific to the business
- Partners with key members of business units and functional learning teams to determine if training is needed (conducts needs analysis).
- Formulates and develops plans, procedures and programs to meet specific training needs and address issues.
- Serves as the learning liaison to a primary business unit (may assist other business units, as needed) and is responsible for supporting their training needs;
- Designs and develops training guides and materials to support topics such as products, investments, technology, continuing education, sales skills, customer service skills, etc.; helps to implement business initiatives of the organization through training
- Designs, develops, and revises business as usual (BAU) training programs to meet the needs of the business; administers new hire orientation and other development programs
- Builds specific subject matter curriculum, may supervise development by outside vendors; may take form as online learning, ILT, or distance learning formats.
- Maintains working relationships with executive and line management to ensure that training programs support the organization and the Annuity business' goals and requirements.
- Coordinates the delivery of training programs in partnership with training delivery teams associated with business
- May lead a team or individual, maintains oversight of work done, holds team meetings, and is responsible for the effective operation of that team, etc.
- May travel to observe and provide feedback to training delivery team
- Responsible for training recordkeeping and achiving
- Responsible for adhering to timelines and budgets
- Consults with director and business unit when making decisions on major initiatives
- Completes ad hoc projects on an as needed basis
Job Requirements
- Strong knowledge of annuity products and benefits
- Knowledge of systems that support products and benefits
- Strong project management skills; ability to effectively manage multiple efforts at the same time
- Understanding of sales practices and compliance issues as related to annuities
- Ability to partner with others, identify/anticipate needs and proactively provide support
- Ability to work with minimal supervision in an extremely fast paced environment
Excellent communication and organizational skills
- Skill and experience in technical writing, the design and development of training material and knowledge of adult learning theory, preferred
- Proficiency with Lotus Notes, MS Word, and MS PowerPoint a must
- FINRA Series 6 and Series 63 required or must be obtained within specified timeframe
- Minimum of 2-3 years of successful experience in a training or technical writing role
- Proven ability to effectively manage the work of others, where appropriate
- 10-20% travel may be required
- Bachelor's Degree preferred or equivalent experience
Prudential and its affiliates, Newark, New Jersey are Equal Opportunity/Affirmative Action Employers and are committed to diversity in our workforce.
 
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